Salon Policy

CanceLlations, LATE ARRIVALS
& NO SHOWS

Life happens, and we totally understand. Here's what you need to know.

Appointments cancelled or changed with less than 24 hours' notice will be asked to pay 50% of the cancelled services prior to booking their next appointment.

LATE ARRIVALS- Services for clients arriving late will need to be adapted to fit the remaining time or given the option to reschedule for a fee of 50% of scheduled service.

NO SHOWS- "No show" or missed appointments without any notice will be asked to pay for their missed appointment in full prior to rebooking.

** Please Note: If you " NO SHOW" on first booking, all future bookings will be denied.

children in the salon

Most color appointments can be time consuming. We ask that you make childcare arrangements prior to your appointment. This will ensure we can properly focus on giving you the best possible service while visiting the salon & you can relax.

REFUND POLICY

We do not offer refunds for services already rendered. However, our goal is to always leave you with a look that you love. If there is ever a time where you aren't completely satisfied, please let us know within 7 days of your appointment. will gladly make any adjustments.

** This does not include a change of mind. If you decide on something different from what was discussed in our consultation regular service prices will apply.

Retail purchases- If you are not loving your retail purchase, you may return for a comparable item within 2 weeks of purchase.

COVID POLICY

Masks are required while service provider is working on guest & while getting shampooed. While color is processing you may remove and enjoy a beverage if you wish. Thank you for your cooperation.

Payment Methods

-All Major Credit / Debit Cards
- Cash