CanceLlations, LATE ARRIVALS
& NO SHOWS
Life happens, and I totally understand. Here's what you need to know.
Appointments cancelled or changed with less than 24 hours' notice will be asked to pay 50% of the cancelled services prior to booking their next appointment.
LATE ARRIVALS- Services for clients arriving late will need to be adapted to fit the remaining time or given the option to reschedule for a fee of 50% of scheduled service.
NO SHOWS- "No show" or missed appointments without any notice will be asked to pay for their missed appointment in full prior to rebooking.
** Please Note: If you " NO SHOW" on first booking, all future bookings will be denied.
children in the salon
Most color appointments can be time consuming. I ask that you make childcare arrangements prior to your appointment. This will ensure I can properly focus on giving you the best possible service while visiting the salon & you can relax.
I do not offer refunds for services already rendered. However, my goal is to always leave you with a look that you love. If there is ever a time where you aren't completely satisfied, please let me know within 7 days of your appointment. I will gladly make any adjustments.
** This does not include a change of mind. If you decide on something different from what was discussed in our consultation regular service prices will apply.
Retail purchases- If you are not loving your retail purchase, you may return for a comparable item within 2 weeks of purchase.
Masks are required while service provider is working on guest & while getting shampooed. While color is processing you may remove and enjoy a beverage if you wish. Thank you for your cooperation.
-All Major Credit / Debit Cards
- Personal Checks After 2ND Appointment