Salon Policy
CanceLlations, LATE ARRIVALS
& NO SHOWS
Life happens, and we totally understand. Here's what you need to know.
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We kindly ask that you give us at least 24 hr notice if you need to change or reschedule your appointment.This allows us to offer that time slot to another salon guest.
LATE ARRIVALS- Services for clients arriving late will need to be adapted to fit the remaining time scheduled.
We prioritize maintaining our schedule to ensure a seamless experience for all our guests.
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children in the salon
Most color appointments can be time consuming. We ask that you make childcare arrangements prior to your appointment. This will ensure we can properly focus on giving you the best possible service while visiting the salon & you can relax.
REFUND POLICY
We do not offer refunds for services already rendered. However, our goal is to always leave you with a look that you love. If there is ever a time where you aren't completely satisfied, please let us know within 7 days of your appointment. will gladly make any adjustments.
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** This does not include a change of mind. If you decide on something different from what was discussed in our consultation regular service prices will apply.
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Retail purchases- If you are not loving your retail purchase, you may return for a comparable item within 2 weeks of purchase.
COVID POLICY
Masks are no longer required for guests or staff. However, if you prefer that your stylist wears one, we are more than happy to do that for you.
Payment Methods
-All Major Credit / Debit Cards
- Cash
- Personal Checks After 2ND Appointment